About Us

Meet Our Staff

Dianne Hoffman
Account Services Coordinator
Consultant Overview

Dianne has over fifteen years of experience in the commercial management, lending and insurance industries. She started her career as a Commercial Branch Manager for NationsBanc (formerly known as NCNB of North Carolina) in 1983 responsible for the development of new and continuing growth of commercial bank and loan customers. Her duties also included the management and development of retail banking staff. Dianne continued her management career with Citicorp, Inc. as the Coordinator of the Branch and Funds Transfer Quality Systems Integration Department Employee Recognition and Reward Program. After two years, Dianne was offered a unique management opportunity with Digital Equipment Corporation as the Project Administrator for a North American Wide Area Network (N. A. WAN) Communication Systems Project. As the N.A. WAN Coordinator, she applied her management and financial experience in the development of project progress resorts, manpower analysis, expense reporting and the coordination and communication of materials between project team members and client.

In 1998, Dianne took her experience to the insurance sector of the financial services industry by joining Liberty Mutual Insurance Company as an Office Manager and later as an Account Service Representative where she was involved with administrative, organizational and technical support services to Sales Producers to ensure the retention of quality business and procurement of new business. At Liberty Mutual, Dianne was the primary customer contact in addressing questions and concerns regarding client account, coverage and service issues. Clients included national manufacturers, distributors, contractors, truckers, public housing authorities, printers, and nursing/retirement home organizations.

Dianne joined Commercial Insurance Consultants, Inc. in 2001 as a member consultant. Her consultative duties include outsource risk management services involving the evaluation and management of commercial insurance programs. Dianne has worked closely with the company’s management to develop the company’s Lender Insurance Review Services division. This division provides loan due diligence services to the commercial lending industry. Dianne’s background in both the insurance and lending industries brings an effective understanding of and perspective to the evaluation of a borrower’s risk exposures, recommendations for improvements to current programs aimed at risk elimination, reduction or transfer.

Areas of Expertise
Commercial Property Casualty Insurance
Account Management
Global Insurance Programs
Education
Dianne received her B.S. in Business Administration & Management from Bucknell University in 1983.